Frequently Asked Questions - eService
What is E-File?
E-File" is the system for submitting documents electronically pertaining to a case pending before the National Labor Relations Board (NLRB). The E-File system offers a quick and easy alternative to paper filings with the NLRB.
How do I access my previously E-Filed documents?
You may access previously E-Filed documents by clicking on the link in any confirmation email you received when you E-Filed a document with the NLRB.
I am a returning E-File user. Do I need to fill in Contact Information each time?
No. If you access the E-File system using the link in any confirmation email you received when you E-Filed a document with the NLRB, you will not need to fill in contact information.
First time users or returning E-file users who lost their previous E-File confirmation email(s) will have to reenter their contact information.
Where can I read the E-filing rules?
The E-Filing terms are available here. Also, after you enter a valid case number in the NLRB E-Filing System, a screen detailing these E-Filing terms will open. You will be asked to confirm that you have read and understood these terms before proceeding to file your document.
What documents can I E-file?
Most documents can be filed with the NLRB using the E-Filing system, including new Charges and Petitions.
The full terms and rules are available (click here).
Where can I find more information about Representation Case Rule changes?
New Representation Case rules will be in affect starting April 14th, 2015. Additional information on the new rules are available here.
For consolidated cases, do I need to e-file my document separately under each case number?
No, the document should be E-Filed solely under the lead (i.e., lowest) case number.
Is technical assistance available after business hours?
Agency personnel are not available after the close of regular business hours to assist parties with E-Filing. If you are having difficulty after hours, you may try using a different computer. Temporarily removing pop-up blockers and changing your spam filter to allow receipt of messages from nlrb.gov may expedite receiving a notification that your E-Filing has been received. A technical failure by the Agency's E-Filing system may excuse a late filing, but user-end problems will not. If user-end problems cannot be corrected before the 11:59 p.m. E-Filing deadline, the subsequent late filing will not be excused. Examples of user-end problems include trouble with the telephone lines, the user's Internet service provider, hardware, software, users failing to understand or follow E-Filing instructions, or rejection of the transmission because the document contains a virus.
What is the deadline for E-filing? Can I request an extension?
E-Filed documents must be filed using the Agency's website before midnight in the time zone of the receiving office. NLRB Official Office Hours, including for Regional Offices, are listed in Appendix A to the Board's Rules and Regulations, which can be found under the "Publications" tab on the home page of the NLRB's website. Requests for extension of time are made by completing an online form. You can request an extension of time through the NLRB's E-Filing System by clicking here. Please note that successful submission of a request for an extension of time through the Agency's E-Filing system does not mean that your request has been granted. The office receiving the request will contact you directly to confirm whether the request has been granted or denied.
What if I have a question not on this list?
You may send questions not addressed here to firstname.lastname@example.org.
What is E-Service?
"E-Service" is the electronic service of final Board and ALJ decisions on parties to Board cases. Parties who register for E-Service will receive, immediately upon posting of the Board's daily E-Docket on its website, an e-mail constituting formal notice of the Board's or Judge's decision and an electronic link to the decision. E-Service notifications will be sent at the close of the business day at NLRB headquarters in Washington, D.C. (5:00 p.m. Eastern Time). Final Board and ALJ decisions will not be mailed to parties who sign up for E-Service. When documents are electronically-filed in a case, the NLRB sends a courtesy e-mail notification to other parties in the case who have registered to receive electronic service of Board and ALJ Decisions. The e-mail with a link to the documents is a courtesy notification only; it does not constitute service of the document by the filing party pursuant to Board Rules & Regulations Sections 102.114(a) or 102.114(i). In addition, this e-mail indicates only that the document has been E-Filed with the Agency. It does not constitute a determination that the document has been accepted by the Agency as meeting the requirements for filing. In the event the document being E-Filed is required to be served on another party to a proceeding, the other party shall be served by e-mail, if possible. If the other party does not have the ability to receive electronic service, the other party shall be notified by telephone of the substance of the transmitted document and a copy of the document shall be served by personal service no later than the next day, by overnight delivery service, or, with the permission of the party receiving the document, by facsimile transmission. See Sec. 102.114(a) and (i) of the Board's Rules and Regulations. If you have not registered and wish to do so, please send an e-mail to email@example.com, providing the case number for each Board and/or Judges case in which you are a participant. You will be given an NLRB-assigned PIN number, which will allow you to register for E-Service/E-Issuance (click here for more information about PIN numbers). Each party or party representative currently can sign up only one e-mail address for E-Service.
How do I get, and use, my PIN number?
PINs are not required for E-filing. They are used to request E-service. Participants in active cases before the Board or the Division of Judges can obtain access to electronic information and receive early notification of filings and decisions in the case, but only if they register with the Agency to retrieve a PIN number. If you are a participant on such a case, you can request a PIN number by sending an email to firstname.lastname@example.org. Please provide the case number for each case in which you are a participant. Participants in cases that are not yet pending before the Division of Judges or the Board are not included in the pilot project. The Agency-assigned PIN number is needed only for the initial registration for E-Service. To access the system in the future, you will use the name and password that you created. If you misplace your PIN number before you sign-up for E-Service, contact email@example.com and your PIN number will be sent to you. If you have multiple cases pending before the Board and/or Division of Judges, and there are variations in your name and address in the different cases, you may receive different PIN numbers for the different cases. When you log into the NLRB's website, the PIN(s) you receive will allow you to edit your contact information, and consolidate your contact information records. Please note that you do not need a PIN number to use the other services available at mynlrb.gov, including accessing your previously E-Filed documents and saving your contact information for faster E-Filing.