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Personal Assistance Services (PAS)

Effective January 3, 2018, amendment to regulations implementing Section 501 of the Rehabilitation Act of 1973, require the provision of Personal Assistance Services or PAS to certain employees with targeted disabilities who request and require non-medical and non-work task personal assistance, unless doing so would impose an undue hardship on the agency. NLRB anti-discrimination policies apply to this affirmative action requirement, and no employee should be discriminated against based on need for PAS.

The following information defines PAS and how to request PAS:

What are Personal Assistance Services (PAS)?

PAS is assistance with performing activities of daily living that an individual would typically perform if they did not have a disability and is not otherwise required as a reasonable accommodation. See, 29 C.F.R. § 1614.203(a)(5).

How does one request PAS?

Requests for reasonable accommodation, including a PAS, can be made by either an applicant or an employee [or on behalf of an applicant or employee] and can be made either orally or in writing. Employees or applicants needing medically based reasonable accommodations (RA), including a PAS, to assist them in the workplace, or to apply for employment, may make a request through the NLRB’s RA procedures. To request an RA, contact

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