NOTICE:  This opinion is subject to formal revision before publication in the bound volumes of NLRB decisions.  Readers are requested to notify the Executive Secretary, National Labor Relations Board, Washington, D.C.  20570, of any typographical or other formal errors so that corrections can be included in the bound volumes.

J.J. Cassone Bakery, Inc. and Bakery, Confectionary Tobacco Workers’ Union, Local and Cabrilio Flores and Lorenzo Macua.  Cases 2–CA–32559, 2–CA–32778, 2–CA–32941, 2–CA–33144, 2–CA–33267, and 2–RC–22152

June 26, 2007

SUPPPLEMENTAL DECISION, ORDER, AND
 DIRECTION OF SECOND ELECTION

By Chairman Battista and Members Liebman
and Schaumber

On February 22, 2006, Administrative Law Judge Steven Davis issued the attached supplemental decision.[1]  The Respondent filed exceptions and a supporting brief.  The General Counsel filed an answering brief, cross-exceptions, and a supporting brief.

The National Labor Relations Board has delegated its authority in this proceeding to a three-member panel.

The Board has considered the decision and the record in light of the exceptions and briefs and has decided to affirm the judge’s rulings, findings,[2] and conclusions as modified below, and to adopt the recommended Order as modified.[3]

Overview

The issues presented in this case concern the Respondent’s conduct during a union organizing effort at its facility.  The judge found that the Respondent committed various violations of Section 8(a)(1) and (3), many of which occurred during the critical period before the December 21, 1999[4] representation election, thus constituting objectionable conduct.  For the reasons stated in his decision, we agree with the judge’s findings that the Respondent violated the Act by discriminatorily suspending four employees, discriminatorily terminating four employees, and by making several unlawful statements, including threats, promises of benefits, and two interrogations.[5]  We also affirm his conclusion that these unfair labor practices warrant setting aside the election.[6]  As explained below, however, we reverse the judge’s finding that the Respondent violated Section 8(a)(3) and (1) of the Act by terminating employee Adan Aguilar.

Facts

On December 15, employee Marcelino Cortes informed fellow employee Aurelio Viegas that Adan Aguilar and Cesar Calderon, both of whom were active members of the Union’s organizing committee, had threatened him earlier that day.  Viegas relayed this information to Rocky Cassone, one of the Respondent’s owners, who then spoke to Cortes to verify Viegas’ account.  Cortes reported the following to Cassone.[7]  Cortes was a member of the Union’s organizing committee, but, along with some other employees, had decided to cease participating.  These employees scheduled for 3 a.m. on December 15[8] a meeting with Calderon to inform him that they did not want to continue as members of the committee.  Cortes initially expected that Calderon would pick him up after he got off work.  Cortes waited a few minutes, but then walked the short distance home after Calderon did not appear.  As Cortes neared his apartment building, Calderon and Aguilar signaled to him from a parked van, and asked him to get in.  Once he did, a heated exchange occurred between Cortes and Calderon, wherein Calderon repeatedly accused Cortes of convincing other employees to quit the committee.  Cortes denied having caused others to change their minds, at which point Aguilar started “really threatening” Cortes.  Cortes told Cassone that Aguilar “threatened to break his bones and stab him with knives if he wouldn’t continue with this, and that they would go after his family if they didn’t continue with this.”[9]

After reporting this incident to Cassone, Cortes asked him what he should do.  Cassone suggested that Cortes file a police report, but Cortes told Cassone that he was not ready to go to the police.  By December 16, Cortes had changed his mind, and he asked Cassone to accompany him to the police station.  Cassone did so, and Cortes filed a complaint with the police.  On December 18, Cassone saw Aguilar and Calderon in the parking lot outside the Respondent’s facility.  Assuming that there were warrants for their arrests, Cassone called the police, who came and arrested Aguilar and Calderon, charging them both with menacing in the third degree.  On December 19, based on that criminal charge and as a condition for his release on bail, an order of protection was issued against Aguilar requiring Aguilar to stay away from Cortes, his home, and his place of employment, and to refrain from threatening Cortes and all members of his household.[10]

Based on this incident, Cassone decided to terminate Aguilar’s employment.  On December 20, the Respondent gave Aguilar a letter informing him of his discharge.  In considering whether to impose discipline on Aguilar, Cassone did not interview either Aguilar or Calderon.  Cassone testified that he did not believe that either would tell the truth, and that he also could not contact Calderon because he was no longer an employee.

Analysis

We find merit in the Respondent’s exceptions to the judge’s finding that the discharge of Aguilar violated Section 8(a)(3) and (1) of the Act.  Specifically, we conclude that the Respondent has established that, even in the absence of Aguilar’s union activity, it would have discharged him, based on a reasonable belief that he had engaged in criminal misconduct directed at another employee.[11]  Wright Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989 (1982).

In order to meet its burden under Wright Line, the Respondent must show that it had a reasonable belief that Aguilar actually threatened Cortes, and that it acted on that belief when it discharged him. See McKesson Drug Co., 337 NLRB 935, 937 fn. 7 (2002) (citing, inter alia, GHR Energy Co., 294 NLRB 1011, 1012–1013 (1989)).[12]  We find that the Respondent met this burden here.  When the Respondent made its decision to discharge Aguilar, it took into account not only Cassone’s repeated conversations with Cortes about Aguilar’s threat, but also Cortes’ decision to involve the police and Aguilar’s subsequent arrest.[13]  The reasonableness of the Respondent’s decision to act on this information was subsequently validated when the state court issued a protective order requiring Aguilar to stay away from Cortes and his family for 6 months.  In short, Cortes’ account was found sufficiently meritorious in the criminal proceeding to warrant Aguilar’s subsequent arrest, and the issuance of the protective order.  Accordingly, the Respondent has demonstrated that it had a reasonable belief that Aguilar engaged in criminal misconduct warranting his discharge.[14]

The Respondent did not interview Aguilar and Calderon during its investigation.  We disagree with our dissenting colleague’s assertion that this omission demonstrates an overriding discriminatory motive.  It is true that an employer may not assert a reasonable belief that an employee has engaged in misconduct based on a sham investigation. Midnight Rose Hotel & Casino, 343 NLRB 1003 (2004).  Nevertheless, interviewing the subject employee is not the sine qua non of an adequate investigation.  See Frierson Building Supply Co., 328 NLRB 1023, 1024 (1999). “The fact that an employer does not pursue an investigation in some preferred manner before imposing discipline does not establish an unlawful motive for the discipline.” Chartwells, Compass Group, USA, Inc., 342 NLRB 1155, 1158 (2004).

No reason has been shown why Cassone should not have believed Viegas’ account of the incident.  Cassone did not immediately seize upon that account as grounds for discharging Aguilar.  Instead, after hearing from Viegas that Aguilar threatened Cortes, Cassone initiated an investigation by seeking Cortes’ story.  When Cortes initially declined to take his complaint to the police, Cassone did not pressure Cortes to reconsider, go to the police himself, or initiate any other adverse action against Aguilar.  It was only after Cortes independently decided to involve the police, and after the police arrested Aguilar on Cortes’ charge, that Cassone decided to terminate Aguilar.  By that point, the authorities had sufficiently corroborated Cortes’ charges against Aguilar.[15] Rather than questioning Cassone’s reaction to Cortes’ complaint, we find it significant that Cassone did not immediately discharge Aguilar. See ibid.

We further disagree with our colleague’s unsubstantiated assertion that the Respondent’s failure to interview Aguilar or Calderon was a deviation from its normal practice.  In support of an identical argument, the judge cited a single instance in which the Respondent interviewed two employees alleged to have engaged in a “shouting match.”  In the next sentence, the judge recognized that the Respondent did not always follow this “practice.”  Thus, the evidence does not show that the Respondent regularly interviewed employees engaged in misconduct, much less those alleged to have engaged in criminal misconduct.[16]  In these circumstances, we refuse to find that the Respondent’s internal process deviated from any established norm.

For the foregoing reasons, we find that the Respondent has met its Wright Line burden to show that it would have discharged Aguilar even absent his union activities.

ORDER

The National Labor Relations Board adopts the recommended Order of the administrative law judge and orders that the Respondent, J.J. Cassone Bakery, Inc., Portchester, New York, its officers, agents, successors, and assigns, shall take the action set forth in the Order, as modified below.

1.  Substitute the following for paragraph 2(a).

“(a) Within 14 days from the date of the Board’s Order, offer Cesar Calderon, Cabrilio Flores, Jose Mario Castro, and Lorenzo Macua full reinstatement to their former jobs or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or any other rights or privileges previously enjoyed.”

2.  Substitute the attached notice for that of the administrative law judge.

Dated, Washington, D.C.  June 26, 2007

 

 

Robert J. Battista,

Chairman

 

 

 

 

Peter C. Schaumber,

Member

 

 

 

 

     (Seal)          National Labor Relations Board

 

Member Liebman, dissenting in part.

The Respondent has conceded that it had an unlawful motive in discharging union supporter Adan Aguilar—an unsurprising concession, in light not only of the evidence establishing that the Respondent first threatened Aguilar and then suspended him unlawfully, but also the Respondent’s reprisals against other prounion employees.  Where the General Counsel has made a strong initial showing that an employer’s action was motivated by antiunion animus, the employer bears a “substantial” burden to prove that it would have taken the same action regardless of that unlawful motive.1  Contrary to the majority, the Respondent has not carried the substantial burden of establishing its defense.2  The record shows that the Respondent was intent on unlawfully separating Aguilar from its work force even before his final discharge and that it eagerly seized on the incident for which Aguilar was discharged.

The Respondent identified Aguilar as one of the early leaders of the Union’s organizing drive, a campaign that it attempted to crush through, among other unlawful acts, the suspension and discharge of employees who supported the Union.  In this regard, we have found that the Respondent violated Section 8(a)(3) and (1) by indefinitely suspending Aguilar on November 12, 1999,3 “pending an investigation occurring on the night of November 12.”  That investigation effectively ended 3 days later without a conclusive result.  Nevertheless, Aguilar’s suspension continued indefinitely and without explanation.  In fact, Aguilar was still on suspension 5 weeks later when the Respondent discharged him on December 20.

On the night of December 15, away from work, Aguilar assertedly threatened employee Marcelino Cortes, who had resigned from the Union’s organizing committee.  (Aguilar denies making the threat.)  The next day, Cortes told a co-owner of the Respondent, Rocky Cassone, about this incident, and Cassone suggested that Cortes report it to the police.4  Cortes first declined, but at the beginning of his shift the next day, he told Cassone that he wished to report it to the police.  Cassone personally took Cortes to the police station, and assisted him in filing a complaint.  A few days later, when Cassone saw Aguilar outside the plant, he called the police, asked if there was a warrant for Aguilar’s arrest, and volunteered that he could be apprehended outside the Respondent’s facility.  As a result, Aguilar was arrested and handcuffed in front of 15–25 employees.  On December 20, the day prior to the representation election, Aguilar was discharged.  The text of the discharge letter provided no explanation other than the summary statement, “Your employment with JJ Cassone Bakery has been terminated as of today 12/20/99.”  Aguilar was provided with no additional information at this time.

The Respondent relied only on Cortes’ version of Aguilar’s alleged threats, and declined even to interview either Aguilar or former employee and union supporter Cesar Calderon, the other participant in the incident.  Its justification for this one-sided investigation is Cassone’s conclusory testimony that Calderon was no longer employed (the Respondent had already unlawfully discharged him) and that Calderon and Aguilar would have lied.  The Respondent provided no basis for prejudging whether either man would have told the truth.5

The Respondent’s refusal to speak with Calderon or Aguilar about the incident also stands in contrast to the Respondent’s normal practice.  On earlier occasions when there was a confrontation between employees or between employees and supervisors, the Respondent’s usual practice had been to interview the participants, even when mere verbal abuse was involved.  It is certainly suspicious that the Respondent did not conduct interviews with respect to the more serious allegation of threats of physical harm.  The majority relies on the existence of the protective restraining order to explain this departure from practice.  But the Respondent itself has not represented that it relied on the restraining order in deciding against interviews.  Nor has it been shown that the Respondent was even aware of the terms of the protective order at the time it made its decision not to conduct interviews.  The Respondent’s failure to permit Aguilar to defend himself before imposing discipline therefore supports an inference that the Respondent’s motive was unlawful.  See, e.g., Embassy Vacation Resorts, 340 NLRB 846, 849 (2003).

Further, the majority relies on Aguilar’s arrest and the protective order to find that the Respondent would have discharged Aguilar even absent his union activities.  At the hearing, however, when Cassone was asked to explain the reason for Aguilar’s discharge, he ambiguously testified, “It had to do with the threats that he made against Marcelino Cortes and that whole incident.”  Accordingly, the Respondent itself has never clearly asserted that the protective order or arrest provided the basis for Aguilar’s discharge.  The majority also fails to take into account that the Respondent’s owner orchestrated the most significant aspects of the involvement by the police.  This included the Respondent’s initial suggestion that Cortes (who had communicated his recantation of support for the Union) file a report, the personal attention provided by the Respondent’s owner in driving Cortes to the police station and helping him file the report, and the owner’s calling the police 2 days later (and 3 days before the election) in order to facilitate Aguilar’s arrest in front of a large number of fellow employees.  The type and degree of attention provided by the Respondent’s owner regarding this incident, combined with the Respondent’s one-sided review of the incident, shows that the Respondent essentially employed a pretext to convert Aguilar’s unlawful indefinite suspension into a termination.6

As demonstrated by a full review of the record, the Respondent has failed to make out its Wright Line defense.7  Accordingly, its discharge of Aguilar should be found unlawful under Section 8(a)(3).

Dated, Washington, D.C.  June 26, 2007

 

 

Wilma B. Liebman,

Member

 

 

 

 

          National Labor Relations Board

 

APPENDIX

Notice To Employees

Posted by Order of the

National Labor Relations Board

An Agency of the United States Government

 

The National Labor Relations Board has found that we violated Federal labor law and has ordered us to post and obey this notice.

 

federal law gives you the right to

 

Form, join, or assist a union

Choose representatives to bargain with us on your behalf

Act together with other employees for your benefit and protection

Choose not to engage in any of these protected activities.

 

We will not suspend or discharge you because of your membership in, support for, and/or activities on behalf of Bakery, Confectionary and Tobacco Workers’ Union, Local 3 (Union).

We will not threaten you with unspecified reprisals because of your membership in, support for, and/or activities on behalf of the Union.

We will not question you about your membership in, support for, and/or activities on behalf of the Union and We will not question you about other employees’ union membership or activities.

We will not threaten you that you would lose your pension plan and would be discharged if the Union was successful in organizing you.

We will not demand that you cease organizing for the Union.

We will not announce a new benefit consisting of a policy of giving loans to you for emergencies, and we will not deny existing benefits to you in order to induce you to cease your support for the Union.

We will not tell you that the Union would ask you for proof that you are legally authorized to work in the United States which would cause you to be discharged.

We will not threaten you that the Union would force us to reduce your hours of work and we will not threaten that you would lose other benefits if the Union won the election.

We will not create the impression among you that your activities on behalf of the Union are under surveillance by us.

We will not tell you that it would be futile for you to support the Union.

We will not in any like or related manner interfere with, restrain, or coerce you in the exercise of the rights guaranteed you by Section 7 of the Act.

We will, within 14 days from the date of the Board’s Order, offer Cesar Calderon, Cabrilio Flores, Jose Mario Castro, and Lorenzo Macua full reinstatement to their former jobs or, if those jobs no longer exist, to substantially equivalent positions, without prejudice to their seniority or any other rights or privileges previously enjoyed.

We will make Cesar Calderon, Adan Aguilar, Cabrilio Flores, Jose Mario Castro, Lorenzo Macua, and Roberto Lostaunau whole for any loss of earnings and other benefits resulting from the discrimination against them, less any net interim earnings, plus interest.

We will, within 14 days from the date of the Board’s Order, remove from our files any reference to the unlawful suspension of Adan Aguilar and the unlawful suspensions or discharges of Cesar Calderon, Cabrilio Flores, Jose Mario Castro, Lorenzo Macua, and Roberto Lostaunau, and we will, within 3 days thereafter, notify each of them in writing that this has been done and that the suspensions and discharges will not be used against them in any way.

 

J.J. Cassone Bakery, Inc.

Geoffrey Dunham, Esq., for the General Counsel.

Marc Silverman, Esq. (Schiff Hardin LLP), of New York, New York, for the Respondent.

Bruce Cooper, Esq. (Haydon, Straci & Cooper), of New York, New York, for the Union.

SUPPLEMENTAL DECISION

Procedural Background

Steven Davis, Administrative Law Judge. On January 31, 2002, Administrative Law Judge Howard Edelman issued a decision in this matter.  On December 6, 2005, the Board issued an Order Remanding Proceedings in which it stated that it was satisfied that Judge Edelman “conducted the hearing impartially and in an appropriately judicial manner, and we do not suggest that the judge’s findings were in error,” but decided that remand to a different judge was required because Judge Edelman’s copying of extensive portions of the briefs filed by the General Counsel and the Union gave the appearance of partiality and suggested that he failed to conduct an independent analysis of the case’s underlying facts and legal issues. 345 NLRB No. 111.

The Board’s Order directed that the new judge review the record, issue a reasoned decision, and reopen the record only if necessary. The Board stated that the new judge “may rely on Judge Edelman’s demeanor-based credibility determinations unless they are inconsistent with the weight of the evidence. If inconsistent with the weight of the evidence, the new judge may seek to resolve such conflicts by: one, considering the weight of the respective evidence, established or admitted facts, inherent probabilities, and reasonable inferences which may be drawn from the record as a whole [citations omitted] or two, in his/her discretion, reconvene the hearing and recall witnesses for further testimony. In so doing, the new judge will have the authority to make his/her own demeanor-based credibility findings.”1

The Board remanded this case to Chief Administrative Law Judge Robert A. Giannasi for reassignment to a different judge, and on December 13, 2005, he reassigned it to me.2

Statement of the Case

On various dates in November 1999 and February and April 2000, Bakery, Confectionary and Tobacco Workers’ Union, Local 3 (Union) filed certain charges, and during the course of the hearing, in July and September 2000, Lorenzo Macua, an individual, and Cabrilio Flores, an individual, respectively, filed certain charges against J.J. Cassone Bakery, Inc. (Respondent). Based on the above charges, complaints were issued on February 22, May 18, and October 19, 2000, against the Respondent, and the cases were consolidated for hearing.

The complaints, which were amended at the hearing, allege essentially that the Respondent (a) threatened employees with loss of benefits, loss of pension benefits, closure of the facility for 3 months, and with discharge if the Union won the election; (b) interrogated employees concerning their union support, their union activities, their union membership and the union membership of other employees; (c) threatened employees with discharge if they supported the Union; (d) threatened employees with unspecified reprisals because they supported the Union; (e) interrogated employees about their union sympathies and about their support for the Union in the upcoming union election; (f) harassed employees because they engaged in union activities; (g) created the impression among employees that their union activities were under surveillance by the Respondent; (h) threatened its employees with unspecified reprisals because they engaged in union activities; (i) promised benefits to its employees in order to dissuade them from supporting the Union; and (j) informed its employees that it would be futile for them to select the Union as their bargaining representative.

The complaints further allege that the Respondent discharged its employee Salvador Concepcion because he engaged in concerted activities, and to discourage other employees from engaging in such activities. The complaints also allege that the Respondent suspended employee Cesar Calderon for 3 days and then discharged him, suspended employee Adan Aguilar for an indefinite period of time and then discharged him, suspended employees Cabrilio Flores and Roberto Lostaunau for three days, and discharged employee Jose Mario Castro, because they joined and assisted the Union and to discourage other employees from doing the same. The complaint which was issued during the hearing alleged the unlawful suspension and discharge of employee Cabrilio Flores, and the unlawful discharge of employee Lorenzo Macua because of their activities in behalf of the Union. In the case of Macau, it is also alleged that his discharge was motivated because he testified in this unfair labor practice hearing.

The Respondent’s answers denied the material allegations of the complaints.

The Union filed a petition for an election on November 2, 1999, a Stipulated Election Agreement was approved by the Regional Director on November 24, 1999, and an election was conducted on December 21, 1999. The tally of ballots showed that of approximately 216 eligible voters, 38 voted for representation by the Union and 139 voted against representation. The Union filed objections, and on May 25, 2000, the Regional Director issued a notice of hearing on objections and order consolidating cases which consolidated for hearing the unfair labor practice case with the objections case.

On the entire record,3 I make the following

Findings of Fact

i. jurisdiction

The Respondent, a New York corporation having its office and place of business at 202 South Regent Street, Port Chester, New York, has been engaged in the operation of a commercial and retail bakery. Annually, the Respondent purchases and receives at its facility goods and materials valued in excess of $50,000 directly from suppliers located outside New York State. Respondent admits and I find that it is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. The Respondent also admits and I find that the Union is a labor organization within the meaning of Section 2(5) of the Act.

ii. the alleged unfair labor practices

A. The Respondent’s Organization and Background

The Respondent is a family-owned bakery which was begun in 1910. Its current owners and shareholders are “Rocky” Thomas Cassone and his sister, Mary Lou Cassone. Its building comprises about 110,000 square feet and is situated on 3 acres. There is a basement and a main floor which contain the ovens and packaging areas, the truck bays are located on the main floor, and there is a second floor office level. A retail store is situated on the main level. Respondent’s facility operates on a 24-hour per day, 7-day per week schedule.

The Respondent employs individuals who have been stipulated to be statutory supervisors. They are Abey Abraham, Moises Contreras, William Cranisky, David Locke, Anthony (Tony) Sena, Tony Venegas, and Aurelio Viegas (at some point after he assumed Abraham’s duties). The admitted supervisors such as Abraham, Locke, Sena, and Venegas wore a white shirt and blue pants.

The Respondent also employs leadmen who report to the supervisors set forth above. The complaint alleges, and the answer denies, that the leadmen are statutory supervisors and agents. The leadmen at issue are Jon Cassone, a second cousin of Rocky and Mary Lou Cassone, Guillermo Serra, and Viegas, prior to his assumption of Abraham’s duties. Those leadmen wore a green shirt and green pants. Production and shipping employees wore a white shirt and white pants.

B. Credibility

The Board’s Order Remanding stated that I may rely on Judge Edelman’s demeanor-based credibility determinations unless they are inconsistent with the weight of the evidence. Such determinations may be based on “nervousness of the witness, self-contradiction and evasiveness.” Atlantic Veal & Lamb, Inc., 342 NLRB 418, 421 (2004).

Judge Edelman made certain demeanor-based credibility determinations.4  After a careful review of the record, I find that Judge Edelman’s demeanor-based credibility determinations, with the exception of his credibility determination as to Concepcion, are completely consistent with the weight of the evidence, and are also fully supported by the evidence. I therefore have relied on them.

In addition to the demeanor-based credibility determinations, which I rely on, the credibility determinations I have made are based on the weight of the respective evidence, established and admitted facts, inherent probabilities, and reasonable inferences drawn from the record as a whole. In making such determinations, however, I have discredited Concepcion as to the threat allegedly made to him by Supervisor Abraham which will be discussed below.

C. The Supervisory or Agency Status of the Leadmen

1. The facts

The complaint alleges that the leadmen are supervisors and/or agents of the Respondent. The Respondent asserts that they are neither.

David Locke, who has been the Respondent’s general manager for 13 years, testified concerning the duties and authority of the leadmen who work in the packing and distribution areas, there being no leadmen in the oven area. He stated that the leadman is responsible for the line he works on. For example, he is responsible for the proper loading of the trucks, and must ensure that the product is distributed in the proper way by checking that the orders are filled properly. Locke testified that there were three leadmen working at night, each of whom was responsible for 7 to 10 employees. The leadman also receives papers from the office which set forth: (a) the total order, (b) how much product should go to which specific customers, and (c) the pricing and date code numbers for the product being manufactured. The leadman’s responsibility is to ensure that the bread is of the proper quality, and that, pursuant to the order sheets it is packaged in the proper wrapping, the proper pricing codes and dates are placed on the package, and that the orders were filled properly. He must report to the supervisor any shortages, overages, quality problems, or employee problems, such as an absent worker or an employee who refused an order. If a package contains fewer products than ordered, the leadman inserts the additional product. Specifically, the leadman could tell an employee to increase his work speed. However, the leadman could not create a confrontation with employees, but instead must report any employee-related problem to his supervisor. Depending on the job being performed, a new employee may be trained by the leadman.

Locke stated that employees are acquainted with their jobs and do not require daily instruction regarding how to do their jobs, inasmuch as they work on the same machine each day. The leadman receives instructions from the supervisor which he communicates to the employees on the packing line. For example, if more employees are needed in a different area, the supervisor asks the leadman to transfer the worker.

Supervisor Anthony Sena testified that he is the night manager in charge of the bakery and its 100 to 200 employees employed in the evening. He stated that leadmen such as Serra are in charge of and “run” their own departments, making certain that production is done timely and properly. He expects the leadmen to act on their own regarding moving employees from one machine to another to cover areas that are short-handed, and starting and stopping production due to a lack of employees or a machine breakdown. But if an issue arises concerning insubordination, or that an employee is not working properly or fighting, the leadman should contact Sena immediately.

Sena also testified that if an employee has to leave before his shift ends, the leadman may permit him to leave, and then tells Sena later. However, the leadman must find a replacement for that employee. Sena testified that in his absence on Friday or Saturday nights, he expects the leadmen to assume even greater responsibilities by being more vigilant as to their areas.

a. Guillermo Serra

Serra is a long-term employee who was a leadman in the packaging department where he worked on a packaging machine with seven other employees. He reported to Supervisors Sena, Viegas, and Locke. When working on the packaging machine, he performed the same work as the employees.

Serra testified that he did not possess any of the statutory duties or authority of a supervisor. However, he stated that occasionally a coworker would tell him that he would be late the following day, and he reports that information to Supervisor Sena. If an employee does not come to work, he reports that fact to Locke and tells him that a replacement worker is needed. He stated that he has no authority to resolve disputes between employees who work at his machine, but as a coworker he advises them to stop. If the dispute continues, he notifies his supervisor. Employees ask Serra if they can take a vacation at a certain time. Serra transmits such requests to Sena who speaks to Locke, and both men then make the decision.

Serra testified that occasionally an employee on his shift became ill and went home. Serra reported that to his supervisor and asked that another worker be assigned. He added that the worker must wait until the supervisor arrives, and the supervisor gives him permission to leave. Serra denied disciplining anyone or recommending discipline. However, he testified to an incident in which a machine was not functioning properly causing bread to fall on the floor. He told the workers that they should stop the machine and pick up the bread. Rosa Macua refused to pick up the bread. Serra told her that the entire team must pick up the bread. She left her work area and went to the lunchroom, asking him to give her a paper so that she could collect unemployment insurance. He told her to report to the office. Later, he apologized, and she returned to work, but she left work early, with Serra’s permission, because she did not feel well.

On January 11, 2000, Cabrilio Flores was given a letter signed by Mary Lou Cassone stating that Flores was asked by Serra to separate rolls, and he answered in an “incorrect way.” The letter stated that Serra was employed for 40 years and that Flores must “do your job as told and the next time that you are asked to do something and don’t do it you will be suspended for 3 days.” In this connection, Locke stated that the Respondent has a policy prohibiting disrespectful conduct toward supervisors. At hearing, Mary Lou Cassone testified that Serra was training Flores and reported that Flores was not doing his job properly, which resulted in the letter sent to Flores. Serra testified that he did not train Flores, and told him as a co-worker that he was not separating the bread properly, but denied speaking to any management personnel about that shortcoming or that he was not obeying his orders. He also conceded telling Flores that his lateness was causing production to be delayed, and also told Flores that he was not performing his work properly, but denied reporting such malfeasance to anyone.

I cannot credit Serra’s testimony that he did not report Flores’ poor work. Mary Lou Cassone testified in contradiction that Serra did report that Flores was not working correctly and she issued a letter to Flores to that effect.

Flores testified that Serra transferred him from the ovens to the packing area about two or three times per week. Serra denied, however, that he transferred employees on his own. He stated that if there were fewer workers than needed in the oven area he would call his supervisor who would send another employee. Serra said that when employees waited for a broken packaging machine to be fixed, they automatically move to another machine without someone ordering them to do that. Serra made sure that the proper number of rolls were produced and, if not, he added rolls to the quantity.

Serra stated that he received the same benefits as others who worked on the machine he worked on. However, he received annual bonuses from the Respondent which, according to the payroll records, was $800 in 1999.

b. Jon Cassone

Jon Cassone is the second cousin of Rocky and Mary Lou Cassone. He owns no stock in the Respondent. Cassone identified himself as the leadman working on a seven-person packing and slicing line, called (the Allied crew). He filled and checked the packaging orders, and helped the drivers with their boxes and trays. He denied having any supervisory authority, but stated that his authority consisted of ensuring that the packaging was done properly. He often transferred employees from the packing to the oven department when additional workers in the oven department were needed. He did that at the standing request of Supervisor Contreras who told him that if an oven employee is absent he should transfer a packing department worker to the oven area. He also assigned employees to fill an order and take it to the truck bay, but added that other employees also give such orders. He is also responsible for setting up the packaging and slicing machines, and arranging supplies and materials for the workers.

Cassone received complaints about fellow employees from other workers, but told them to address their complaints to Contreras or Locke. Inexplicably, he testified that when employees on his line do not pay attention or engage in horseplay, he does not tell them to return to work, but rather, he does their jobs. However, he shows new employees the correct way of packing if they are not working properly. He or other employees trained new workers in his crew, which consisted of a 30-minute demonstration of how to insert the product into the packaging machine. He stated that although he does not discipline employees if an employee was not working properly he makes a “suggestion,” but not a recommendation to Contreras that a worker be disciplined.

Cassone stated that he is expected to notice problems on his line, and to report those problems to Contreras. At times Cassone complained to Contreras that a worker was absent frequently but no disciplinary action was taken against him, whereas Cassone was treated more harshly. When overtime work is needed that Cassone and other workers will perform, Cassone decides which other employees are asked, based on who he works well with. Cassone informs Contreras of his choices and Contreras asks those employees if they want to work overtime.

Cassone stated that many workers called him a supervisor. Indeed, Biermann testified, as set forth below, that when he was given a union card by Calderon he turned it over to Cassone because he was a supervisor and manager.

Cassone received bonuses of $300, 400, and 500 in 1997, 1998, and 1999, respectively. He stated that he received the same benefits that other employees received.

Lostaunau told Cassone that he had to go to the doctor and would be 10 to 15 minutes late. Cassone replied that he would tell Abraham, and he did so. Cassone at first stated that he gave Lostaunau permission to be late, but then stated that he did not give him such permission. Calderon and Aguilar testified that when Calderon reported to Viegas a threat made by Jon Cassone to Aguilar, discussed below, Viegas said that Cassone would not listen to Viegas, as they are both supervisors, and that he should report it to Mary Lou Cassone.

Antonio Castaneda testified that he worked with Jon Cassone on Saturdays, and that Cassone told him to report to work at 1 p.m., but that if he finished work at 3 a.m., and an oven employee was absent, Cassone would ask him to work on the ovens until 4 a.m., and he would do so. In addition, when he was hired in May 1997, Castaneda was told by Viegas that as a new worker he had to obey Cassone, Lemus, and Abraham because they wore green uniforms. Cassone admitted that he worked with Castaneda on Saturdays, but denied telling him to report to work at 1 p.m. that day.

It must also be noted that Jon Cassone gave Mary Lou Cassone the two union cards that he obtained from employee William Biermann. Accordingly, Jon Cassone followed the Respondent’s instruction, below, that a “management representative” should “turn in any union literature found around the premises.” Accordingly, Jon Cassone was considered a “management representative” in fulfilling that responsibility.

c. Aurelio Viegas

Viegas was a leadman until Supervisor Abraham was fired. Sena stated that following Abraham’s discharge in November 1999 Viegas was in training to become a supervisor and was actually appointed in January 2000, but in fact Viegas was performing Abraham’s duties in December 1999, and being evaluated on his performance. Viegas stated that he was promoted in February 2000. He was paid a weekly salary because, according to Rocky Cassone, when he was hired he asked for a certain amount of money. Other stipulated supervisors were also paid weekly salaries except Tony Venegas who received an hourly rate. Viegas received bonuses of $300 and $400 in 1998 and 1999, respectively.

Prior to his promotion to supervisor, Viegas worked was a leadman and was responsible for his bread line which consisted of seven employees. His duties consisted of receiving orders from the office and telling the employees the amount of product needed to be baked and packaged, and ensuring that those orders were complete by counting the amount of product going into each package, and counting each package. If fewer amounts of bread were baked than orders received, he baked more bread, but reported it to Abraham. If too much bread was baked, he would package it for another order. He also made certain that the packages were taken to the delivery trucks.

Viegas denied that he possessed any statutory supervisory authority, and denied writing any warning letters to workers, stating that if there was a problem with production he would report it to his supervisor. However, on October 27, 1999, he issued a written “corrective action report” to Calderon for speaking to other employees while working, and not working properly.

Viegas testified that, when necessary, he could move an employee from one line to another with Abraham’s authorization, and that if an employee was late or absent he could not replace that worker on his own if Abraham was present, but could obtain a substitute on his own if Abraham was not present.

Aguilar, who worked on the ovens, testified that Viegas told him the quantity of bread that had to be baked, and when the bread was not ready to be baked he told the workers to work in the packing area. Viegas transferred him about two or three times per week. Macua stated that he saw Viegas tell employees working on the packaging machine that their work was not done properly and they should be more careful.

Calderon stated that prior to Abraham’s discharge, Viegas directed the workers, telling them that the bread was too short or too long, and ordering them to make it shorter or longer. He showed Calderon how to insert the bread in the packing machine. When Calderon heard that Abraham had been fired, he told Viegas that he heard that he would be assuming Abraham’s position. Viegas agreed, saying that he was told to do Abraham’s job.

David Locke, the Respondent’s general manager, testified that when Abraham, the night supervisor, was absent from work, his responsibilities were assumed by a “consortium of leadmen” with Night Supervisor Tony Sena making the management decisions. Such night leadmen included Viegas. Locke further stated that when Abraham was terminated in November 1999, there was “quite a void,” which was handled by Sena and Locke, although Locke was not present at night. As Locke described Viegas’ duties, he acted, in effect, as an acting supervisor during his training. Sena and Locke asked Viegas for his opinion and recommendations concerning how he would handle certain situations. If Sena and Locke agreed, the matter would be handled as Viegas recommended. Viegas was training for Abraham’s supervisory position during the 2-to 3-month period from November 1999 to January or February 2000, Viegas continued functioning as leadman and was not given all of Abraham’s duties and responsibilities, but he had some of his responsibilities. Sena, however, continued to make management decisions.

2. Discussion

In Mid-South Drywall Co., 339 NLRB 480 (2003):

 

It is well established that where an employer places a rank-and-file employee in a position in which employees would reasonably believe that the employee speaks on behalf of management, the Respondent has vested that employee with apparent authority to act as the Respondent’s agent, and the employee’s actions are attributable to the Respondent. The record is clear that the leadmen were not statutory supervisors. They did not have the authority to, and did not in fact hire, fire, suspend, promote, or recommend those actions.

 

The record is also clear, however, that the leadmen are agents of the Respondent. Thus, although they performed manual work, they were responsible for the line they worked on, and ensured that the bread was baked properly and timely by the seven employees they worked with on their line. They received production orders from the office and instructions from the supervisors which they transmitted to the employees, and made sure that orders were filled properly and packaged appropriately. The leadman trains new employees, and could direct an employee to work faster and pick up bread, and advises them to cease an argument with a coworker.

The leadman moves employees from one machine to another to cover areas that are short-handed. They permit an employee to leave early or come in late. The leadman reports production and employee problems, absences and vacation requests to the supervisor, and receives complaints from employees on their line about other workers. Viegas, when a leadman, assumed with others, certain of Supervisor Abraham’s responsibilities when he was absent.

With respect to discipline, leadman Viegas issued a corrective action report to Calderon. Serra criticized Flores’ work and warned him about his lateness. Flores was also warned by Mary Lou Cassone to obey Serra’s orders or he would be suspended. Jon Cassone stated that he suggested that a worker not performing properly be disciplined, and also complained to Supervisor Contreras that a worker should have been disciplined for excessive absenteeism but was not.

Cassone also selected which employees should work overtime, and although he does not direct them to work overtime, the supervisor follows his selection. The production workers are paid by the hour and receive no bonuses. The leadmen as a rule are salaried and receive annual bonuses. Their uniforms, which are green, are distinct from that of the production workers, which are white. The employees refer to the leadmen as supervisors. Mid-South Drywall Co., above.

In finding that leadmen were agents in Rainbow Painting, 330 NLRB 972, 987 (2000), the Board noted that the leadmen, as here, were responsible for insuring that the work was performed according to the employer’s standards, and had the authority to criticize employees’ work performance. In addition, in Poly-America, Inc., 328 NLRB 667 (1999), the leadmen, as here, acted as conduits in relaying to the employees directions from the employer regarding production and other matters.

Similarly, in Waste Stream Management, 315 NLRB 1099, 1122 (1994), the employees found to be agents assigned work, saw that it was done properly and timely, answered employee questions when they could and checked with the supervisor when they could not.

In D&F Industries, 339 NLRB 618, 619 (2003), as here, the employees found to be agents relayed to the supervisor rules infractions and when asked, told him about employee performance, and relayed to management employee problems and complaints. They “moved employees from one production line to another as needed to respond to staffing shortages or during product changes on a line.” They also authorized employees to leave work early or take time off in the case of an emergency or illness. Also, similar to the instant case, the agents had to ensure that the packaging process operated on schedule and that the employees worked productively, made sure that the machines functioned properly, that production lines were adequately staffed and supplied, and that orders were filled appropriately.

As set forth above, the record is quite clear, and I find that Guillermo Serra, Jon Cassone, and Aurelio Viegas were the Respondent’s agents, and that statements by them are attributable to the Respondent. Mid-South Drywall, above. By placing the leadmen in a position where they are in charge of a line and must ensure the quality and production of the product manufactured, they possess the authority to also enforce that the employee on that line work effectively. Accordingly, the employees would reasonably believe that based on the leadman’s position in charge of the line in which they work, and through whom they are given their orders and instructions, the leadmen act in behalf of management and thereby speak in behalf of it.

D. The Organizing Campaign and the Respondent’s Knowledge Thereof

The Union has attempted to organize the Respondent’s employees five or six times in the past, and has participated in four or five elections, all of which it lost. The Respondent was found to have unlawfully discharged two employees in 1985. J.J. Cassone Bakery, 288 NLRB 406 (1988).

Cesar Calderon, a paid union organizer, became employed on August 4, 1999,5 with the Respondent for the purpose of organizing its workers. The campaign began in the first week of September 1999, when a group of employees formed an organizing committee. Calderon distributed about 30 authorization cards to other workers with instructions that they solicit their coworkers.

Rocky Cassone was admittedly told in September by certain employees that Calderon solicited them to support the Union. At that time, he also knew that Adan Aguilar was “working for the Union.” Cassone testified that when he learned that Calderon and Aguilar were supporting the Union, he told Supervisor Abraham that they were trying to organize for a union and that he should make sure that neither worker distributed literature while they were working, and if they did, he should report it to Cassone.

On September 8, Rocky Cassone issued a letter to all employees advising them as to what to say when asked to sign a card. On September 15, he wrote another letter advising them that the Union would “try every trick possible to get you to sign a card,” and advised that they have the right not to sign a card.

In September, counsel for the Respondent gave Rocky Cassone a five-page document containing “do’s” and “don’ts” concerning their behavior during the campaign. The document instructed its supervisors that they should not promise, threaten or interrogate employees, or discriminate against them because of their union activities. Also included in the document is the direction that “management representative [sic] should pass up the line any items of employee dissatisfaction and to turn in any union literature found around the premises” (emphasis in original), and the following:

 

6. In any campaign where the issue is “union or not?” you should not be “noncommittal.” Even at the risk of being over-zealous and even if innocently you should commit an unfair labor practice, in the long run it will work out better if you take a stand. When employees are on the fence as far as how they will vote, the personal feelings of their supervisor for or against the issue is often determinative. When those representing the company appear to be in doubt and standoffish, the employees likely will conclude that the company doesn’t care how they vote. The employees may then vote for the side that appears most interested and, of course, most persuasive.

 

On October 27, Mary Lou Cassone wrote to remind employees about the Respondent’s no-solicitation/no-distribution policy—“people should not be bothering you while you are working and you should not be interfering with others while they are working.”

The Union filed a petition for an election on November 2.

On November 13, the Union sent a letter to the Respondent which it received, listing the names of 18 employees as the Union’s organizing committee. Those names included Adan Aguilar, Cesar Calderon, Jose Maria Castro, Cabrilio Flores, Roberto Lostaunau, Lorenzo Macua, and Concepcion Salvador. Rocky Cassone admittedly learned of the existence of a committee a couple of days before he received the letter.

E. The Alleged Interference with Employee Rights

These alleged violations will be discussed in alphabetical order by the name of the leadman who committed the violations. In making these findings, I particularly note that the Respondent’s written instructions to its supervisors urged them to unequivocally state their position regarding the Union “at the risk of being over-zealous and even if innocently you should commit an unfair labor practice.” I am aware that this document was distributed to its supervisors for their use, and not to the leadmen. However, I believe that the facts set forth below support a finding that the message contained therein was disseminated to the leadmen. The Respondent clearly opposed unionization of its facility, and in support of that position must have advised its leadmen to follow this instruction. The evidence concerning Jon Cassone, below, illustrates this. He was “over-zealously” outspoken concerning his position opposing the Union and committed numerous unfair labor practices, innocently or not, in making his views known to the employees.

1. Jon Cassone

Cassone testified that he first became aware of the Union in about October 1999, and he reported his observations, particularly of Calderon, to Supervisors Locke, Contreras, and others. He then reported to Rocky and Mary Lou Cassone when he discovered that a union organizing campaign was underway. In early November, he knew that Calderon, Aguilar, Lostaunau, and Castro were involved with the Union, but he did not discuss them with Rocky or Mary Lou Cassone. He was not directed by them to report the union activities or the names of employees involved.

Aguilar, an active union supporter, testified that in the first week in November 1999 Cassone asked if he was a friend of Cesar Calderon. Aguilar answered that he was and questioned the inquiry. Cassone replied that, “Cesar Calderon’s friends are not my friends. I think, it seems to me that you’re also involved in the union. You’ll see what’s going to happen to you guys.”

Castro stated that on about November 7 he was on a break in the lunchroom with 13 or 14 workers when Jon Cassone entered and shouted that the Union would not help them at all, and that they should not believe in the union movement or in Calderone. Cassone also asked Castro if he liked the Union. Castro quoted Cassone as saying “if the union wins, you lose pension plan.” Cassone admittedly was aware that Castro was “involved” in the Union, and admitted speaking to him, asking him whether he liked the Union, whether it was good, and whether the workers would get more money more quickly if the Union was in the shop. Cassone stated that he told Castro that he did not want the Union.

Calderon testified about an incident on November 1 involving employee Salvador Concepcion and Supervisor Abraham, in which Concepcion struck Abraham. That day, Concepcion told Calderon that Abraham was sexually harassing female employee Concepcion Herrera, which Herrera confirmed. The following day, November 2, Calderon and other employees protested to Rocky and Mary Lou Cassone that Abraham was harassing Herrera. They said that they would investigate the matter. Calderone testified that on November 10 Jon Cassone approached him with a smile and said that Abraham was discharged, “just back off the idea of bringing the union in here. All right?” Calderone replied that there would be an election, and Cassone answered, “You keep pushing for this. You’re trying to bring the union in here and you’re f–king up with my family and you’re f–king with me; so you’re going to see what’s going to happen to you.”

Thereafter, on November 11, Calderon made a complaint of harassment to the local police department, which issued a written report, essentially quoting the above threat by Cassone, as described by Calderon. Cassone denied that he threatened Calderon as set forth above, and also stated that Calderon told him that “if we get Abraham fired or out of here we’ll back off the union.”

Cassone testified that he wanted to see Calderon discharged because he was angry with him for bringing in the Union, and also because he sought to convince Cassone’s wife to join the Union. Cassone admitted asking Calderon if he was a “union guy” because he heard employees speaking about it, and wanted to find out for himself whether he was a union organizer, essentially because he and the other workers were happy with the benefits provided by the Respondent, but inexplicably testified that perhaps he would join the Union also.

Cassone testified inconsistently that he did not believe that Calderon was hurting his family by bringing a union into the shop, but believed that Calderon was hurting Rocky and Mary Lou as his family, and was also hurting the employees who had worked there for more than 20 years.

Thereafter, Calderon was discharged and immediately asked Aguilar to accompany him to his locker. Aguilar did so. Calderon testified that while he was leaving the facility following his discharge on November 12, Jon Cassone, who was admittedly with him at the time, told him “just remember, try to bring the union in here; you are f–king with my family and you are f–king with me and you are going to see what’s going to happen to you again.” After Aguilar returned to work that day, Jon Cassone approached him and said, “[Y]ou are also involved in the union and . . . the same thing that happened to Cesar Calderon is going to happen to you.” Calderon filed a report with the local police department, alleging that Cassone and Locke “attempted to intimidate him by using foul language and telling him that he should watch out if he attempted to start his labor union at this location.” Cassone denied threatening Aguilar.

Employee Roberto Lostaunau testified that on November 11 as he emerged from the bathroom, Jon Cassone said, “You, Peruvian, you’re a union.” Lostaunau replied, “[Y]es. I am union” whereupon Cassone said, “[N]o union here, no, union to the street. If you vote for the union and the union comes in, we know you have a wife and three daughters and that your wife is not working; if the union comes in you are going to be out . . . we know how to silence those that are in the union. We know how to silence you.” Cassone denied threatening Lostaunau in this manner.

I find first that Jon Cassone made the comments alleged as unlawful, as set forth above. He admittedly bore animus toward the Union, he resented Calderon, and reported his union activities to his superiors, and wanted to see him discharged because he brought in the Union, and sought to convince Cassone’s wife to join. Cassone also admittedly asked Calderon if he was a “union guy” and also admittedly asked Castro if he liked the Union and whether it was beneficial to the workers.

I find particularly believable Calderon’s testimony that Cassone told him that since Abraham was fired, he should “back off the idea of bringing the union in.” Apparently, Cassone believed that Abraham’s discharge would cause the union drive to be withdrawn, and believably urged that Calderon should cease his campaigning. Obviously, Calderon did not view Abraham’s departure as a reason to halt the effort. Cassone’s testimony, therefore, that Calderon suggested that if Abraham was discharged he would “back off the union” is totally unbelievable. Calderon was brought in to organize employees into the Union even before the incident involving Abraham’s alleged harassment occurred. It is not likely that he would have dropped the organizing drive even if Abraham was dismissed, and he did not.

I, accordingly, find that